📩 Contact

Get in Touch

We respond to all emails within 24 hours on working days.

💬
General Questions
hello@slipzap.in
Feature requests, feedback, partnerships
🛠
Technical Support
support@slipzap.in
PDF issues, tool errors, calculation questions
🔒
Privacy
privacy@slipzap.in
Data requests, privacy concerns

Frequently Asked Questions

My PDF is blank / not downloading correctly

This usually happens when the site is opened as a local file (file:// in the address bar). Open the site using VS Code Live Server or deploy it to get proper PDF generation. If you’re on the live site and still have issues, email support@slipzap.in with your browser name and version.

Can I use SlipZap payslips for bank loan applications?

SlipZap generates payslips for informational purposes. For actual income proof submitted to banks, the payslip should be issued by your employer on company letterhead with an authorised signature. A self-generated payslip may not be accepted by all banks without supporting documents.

I found a calculation error

Email support@slipzap.in with the component name, the values you entered, the result you got, and the result you expected. We investigate and fix errors within 48 hours.

Can I suggest a new tool?

Yes — email hello@slipzap.in with the tool idea and why it would be useful. We prioritise based on demand.

Response Times

  • Technical support: within 24 hours on working days
  • Privacy requests: within 72 hours
  • Feature requests: acknowledged within 48 hours
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